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BASIX™ is a state of the art, hosted, business class telephone system, utilizing ”Voice over the Internet" technology (VoIP) combined with a fully redundant nationwide high speed Internet network and fault tolerant Linux based application servers.
Business Telephony at its Best
BASIX™ offers a total communication solution for business and the best value proposition.
• Simple, Convenient and Time Saving
• No capital investment
• Always available
• Virtual resource access
• Mobile workforce support
• WEB managed and trained
• Pay as you go … as you grow
Features
Our proprietary software offers the largest feature selection available (see attachment). A set of advanced Centrex functions includes:
• Switching, hunting, forwarding music on hold etc.
• Virtual Receptionist (Auto Attendant)
• Voicemail
• Conference Bridge
• Automatic Call Distribution (ACD)
• Screen Pop-up and CRM Integration (CTI)
• Presence
• Fax
• Unified Communications (TTS, Voicemail, Fax)
Benefits
Some of the benefits of BASIX™ are:
• off premises Hosted Internet Phone-System (HIP)
• simple installation of telephones
• no support burden
• easy growth and expansion when adding phones
• user defined features
• business continuance
• access to your phone system from anywhere
• soft phone support
• fax support
• presence management
• mobility with find me/follow me
Technology
The backbone of BASIX™ is the soft switch developed by Brastel. The switch provides all of the functions of the phone system in software using a Linux software platform for reliability. The proprietary software was developed using C++ and Java applications with an Oracle database using SIP/VoIP standards. The system has redundant servers and is scalable to handle a large user base.
Service to the extreme
Our commitment to customer service is intended to set a new standard for customer care. The most competent team members are what you will find at Acredo when you need help. Never anything less!
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